Fragrance Sets Have Landed

Experience our incredible new fragrance sets, each with 5 new fragrances. From sweet to spicy you'll be able to explore your signature in style!

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PERFECT FOR GIFTING

POWERFUL PRODUCTS

In 2019 our Founder Janelle Palibrk lost her father. The grief her family felt was immense and the hole he left irreplaceable. Janelle created a candle that smelt like the flowers that filled their home after her fathers death. She infused the candle with crystals and her family felt such a strong connection to the healing it offered that, well, the rest is history.

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  • Room Sprays

    Experience the invigorating and distinctive character of our Room Sprays, each with its unique personality and a fragrance that truly makes an impact.

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  • Candles

    Minimalistic, yet packed with so many features. Our Core Range of Crystal Infused Candles will have you coming back for more until you've collected them all!

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  • Diffusers

    Long-lasting and energising. Our Diffusers feature crystals for a unique ambiance and fragrances that will leave you invigorated for 6-12 months.

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Why Myles Gray?

Transform your space with the power of crystal healing, without feeling overwhelmed. Our range of beautifully crafted candles makes it easy for you to choose intuitively based on color, fragrance, or the crystal infused within. As leaders in this field, we're dedicated to providing incredible products and supporting our community every step of the way. Whether you're seeking solace during times of grief or celebrating life's happiest moments, our fragrance and crystal combinations provide the perfect support. Experience the power of Myles Gray candles and transform your space into a haven of positive energy and wellbeing.

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Frequently Asked Questions

Do you offer click and collect?

Yes we do, once you are at checkout you will have the option to select pick up. You can come and collect your order on Saturday between 9am -12pm.

Can I change my payment method?

We will always do our best to help you, but once your order is placed, we cannot change your payment method.

Can I change my address?

Once your order is placed, we cannot change your address, please ensure you have filled in the correct details.

How long will my order take to arrive?

We ship all orders placed before 12pm AEDT out the same day, orders placed after 12pm AEDT will be sent the following day. We use Couriers Please & Australia Post please see their updated shipping estimations for a guide on when your order will arrive.

Do you ship world-wide?

Yes! We ship worldwide 

Do you ship to the UK?

Yes we do, orders may be subject to a VAT tax once picked up from your postal agency in the UK

Can I refund my order if I change my mind?

We do not offer refunds for change of mind; please ensure you choose your items correctly. We will always replace or refund damaged items.

What happens once my order is placed?

Our team will pack your order and send it out from our Melbourne Warehouse, they will intuitively select a tumbled crystal to accompany your order, you’ll receive a tracking number to track your parcel. If you encounter any issues with your order you can email info@mylesgray.com.au and our team will get back to you within 48 hours.

What do I with the crystals once the candle is finished?

You can remove the crystals from the candle once there is .5cm of wax left. Simply add boiling water to the candle and mix, the crystals will dislodge from the wax. Place them on a towel and pat dry.

You can put the crystals in a bowl, in pot plants or anywhere in your home.

What’s the difference between the room sprays and The Oils?

The Oils are a natural alternative to Room Spray, they have been created with essential oils and Witch Hazel Oil (a natural alternative to alcohol). They will physically make your energy shift, they all have a purpose.

The Room Sprays are designed to move the energy in your space, not just on your body. The fragrances match to our candles and diffusers and are extremely strong. A few spritz in your home is all you need. These are powerful crystal loaded home fragrance.

What makes your candles different?

All of our candles are created with purpose, each on has their own personality and own reason for being. They fragrances we have selected work with the meaning of the candle, for instance Vous Pouvez – The Candle of Confidence is all about embracing your inner confidence and trusting yourself. The fragrance is Japanese Honeysuckle, a strong and vibrant fruity floral.

They have crystals infused throughout and once the candle has burnt the first time the crystals drop beneath the surface only to be seen again once you relight the candle. This allows the crystal energy to remain inside the candle and used only for you when you light the candle. 

What are the candles made of?

We use soy wax, lead free wicks and natural fragrance. 

How long will the Room Sprays last? 

Our Room Sprays are 200ml and very strong in fragrance, you’ll only need a few sprays throughout your entire home. If you are using the room once per day, it will last between 6 and 9 months.

Do you offer wholesale accounts?

Yes, we do! We have stockists all over the world and are always looking to expand. We have a set of criteria each stockist needs to meet to be eligible and unfortunately just having an ABN isn’t going to guarantee a wholesale account. You can send your enquiry to wholesale@mylesgray.com.au or for a faster turnaround fill out our wholesale inquiry form with as much information as possible.

If my question hasn’t been answered here how do I contact you?

Simple email helpme@mylesgray.com.au and our team will get back to you within 48 hours.

 

Request To Be A Stockist

While we love to grow our community, we are selective with who represents our brand. If you would like to apply to stock our products, please fill out the form in this link and our Wholesale Manager will get back to you within 48 hours. 

https://mylesgray.com.au/pages/ws-account-create

Shipping and Returns Policy

RETURNS POLICY
 
Here at Myles Gray we are committed to offering you the best possible shopping experience possible however if you're not completely satisfied with your purchase, we offer returns for store credit or exchanges only (no refunds) within 30 days of delivery. The processing time for returns in 1-3 business days from receiving the product back in our warehouse. 

To start the return process please email helpme@mylesgray.com.au with your order number and state why you are returning your purchase and our team will be able to assist you further.
Please note the customer is responsible for covering the cost of the shipping on all returned items. Please make sure to use a tracking postal service as we will not be held responsible if anything gets damaged or lost in transit.
If you have purchased your product from one of our many stockists, you must contact the store you purchased from. 
 
DAMAGED PRODUCTS

If your product has arrived damaged please let us know within 30 days of purchase, we will resend it immediately at our expense. 

CHANGE OF MIND / EXCHANGE
If you change your mind on your purchase we will offer you a store credit.
The product must not be used, or damaged by you in any way and returned within 30 days of receiving your purchase.
The cost of shipping will not be refunded and the store credit will be processed once the product has reached our warehouse. We will also charge a $10 restocking fee and not refund any fees associated with the order. 

We do not offer refunds, or exchanges for sale items, or sale periods. 

SHIPPING
 
We have a same day dispatch on all orders placed before 12pm AEDT (excludes sale period times) 
All our orders are shipped from our warehouse in Melbourne, Victoria via Couriers Please & Australia Post. Please see the below links for expected delivery times.
DOMESTIC SHIPPING TIMES (WITHIN AUSTRALIA)
FREE SHIPPING
We offer free shipping on all orders over $150 (Australia only) however free shipping over $150 does not include applied gift cards/discount codes, to be eligible for free shipping you need to spend $150 minimum without a discount code or gift card.  
If you have concerns, please let us know. You can email us directly via our 'contact us' page, slide into our dm's on instagram, facebook message us, or pop into our Showroom. 

In store Hours / Contact Us

Send us an email and one of our friendly team members will get back to you within 48 hours.
Or Visit our Showroom on Saturdays Only
Open Every Saturday 9am-12pm
Unit 6 56-68 Eucumbene Drive
Ravenhall Victoria 3023
Please note: opening hours subject to change without notice, you can chat with us online for up to date information